Deer Park Post Office in 375 Carlls Path

Customer Reviews about Deer Park Post Office:

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  I visited the Deer Park Post Office for passport service. I had an appointment scheduled for 10am. When I entered through the main entrance of the building a very nice gentleman directed me to go to the back of the building where there would be a door that stated " passport" on it and we would be helped there. I was told to drive around the building and park anywhere behind the building. I did as I was told. I parked and entered through the door that said "passport" and a few moments later a rude white male entered the room and stated "You guys don't know how to read a sign? It says reserved parking", I replied "I am sorry, I can move my car". He then stated "no, it's fine" and walked out of the room. He then returns, asked for the documents we brought in and begins to rudely say to my sister "you don't have the copy of your i.d and you need your parents information in this section here". I then responded that on the phone we were not told to bring a copy of her Identification; we were only told to bring a copy of her Birth certificate, the original Birth certificate and a state identification, NOT a copy of the state identification. Well this very rude employee began to raise his voice at us and stated that it is not possible and we must leave and print the identification else where. I then asked why it couldn't be printed on their printer that was behind him. He walked out without a word and went to get a lady to speak with us. She kindly expressed that they could not print it for us, but gave no reason as to why they couldn't. I was confused with this because the post office receives a $25 fee for passport service and in previous passport service from a different post office, they made the copies for me. He then walks in again and began to insult us because I had helped my sister fill in or parents information. He called us Low lives. I in defense told him he has a bad attitude and I would work with the woman who was there prior to him returning. He walked out and went to get the manager. The manager was very respectful and advised we go to the deer park library to make copies of her identification front and back, then return. We did just that. When we entered the passport room the rude individual, who I later found out his name is Ross, was there again. I stated "may I get the gentleman who helped me before, I do not want to work with you". He stated " Get him yourself." I then informed him my sister still needed her picture taken and the backdrop for the picture was in the room we were originally in. He repeated again "Go get him yourself". I sat there and called the gentleman at the front desk with my cellphone and as I was on the phone call he began to say things to my sister that I did not understand because I was on the phone at the moment , but once I was off the phone he called us "B*tches"(the explicit word for female dog) and LOW LIFE WYANDANCH PEOPLE. I told him he was a disgusting excuse of a man and had a bad attitude over a parking spot that did not have his name on it. As I was already out of the door he stood from his chair to stand in front and harass us as he yelled out " GO BACK TO WYANDANCH!! YOU LOW LIFES! " Then sarcastically yelled out "YOU ARE SUCH A GREAT PRODUCT OF WYANDANCH!" I replied back "Thank You!" He repeated called us "B*tches" ( the explicit word for female dog), once while we were sitting in front of him and then again as we were already out of the building he continued to yell insults at us. Eventually we were helped by a wonderful older woman in the front desk. I am absolutely mortified of this mans actions and will never return to this Post Office again. This incident all began because he was upset I had parked in a parking spot, I believe now, he wanted. I had originally offered to move my vehicle and was then still treated poorly. He has poor communication skills and people skills. He is not at all fit for this position. Ross is a TERRIBLE EMPLOYEE!
  By Cristina Pacheco, June 28, 2017

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About Deer Park Post Office in Deer Park